We’re very pleased to announce that two members of our team here at Boothroyd & Co have recently completed their level 3 Technical Award in Residential Lettings and Property Management.

 

Congratulations to Cathy Morgan and Caroline Jones who have put the time and effort into gaining their new qualifications. This means they now have even more experience and knowledge to offer our tenants and landlords, and can provide even better levels of service.

As John Ansell says, “Boothroyd & Co couldn’t be prouder of Caroline & Cathy’s achievements. This is great news for our customers and we’re happy to be able to support our team with their personal growth”.

 

 

Supporting development at Boothroyd & Co

We believe that all of our employees should be supported in personal development. We actively encourage every member of our team to pursue the qualifications that they choose. And, with the rate of change of legislation for landlords, it’s essential that our estate agents and property managers keep ahead of changes and up to date with new regulations. It’s how we at Boothroyd & Co are confident that we give our customers the best service at all times.

 

As a landlord, it’s vital that you understand your responsibilities to your tenants. When you select an estate agent or property manager to help you advertise your property to let, you need to be confident that you’re getting the best level of support.

 

Most estate agents offer a variety of levels of service. As a landlord you can choose the ones you need, starting from a tenant finding service and increasing all the way to a fully managed option. But even on the most basic level of service, a good estate agent should be happy to advise you on your responsibilities.

 

For example, your letting agent will photograph and advertise your property for you, just as they would a house sale. This is the ideal time for them to alert you if they see anything that would be a regulatory issue – such as any missing fire alarms. A good estate agent will not only be able to tell you about the current regulations, they should also be aware of changes like the amended Fire Safety Act 2021, and how it will impact you as a landlord.

 

When you establish a good relationship with your agent, you’ll trust in their ability to find you a reliable tenant. A reputable letting agent will not only make sure full credit checks and references are reviewed when they assess tenants for you, they should also have spoken to the tenants personally.

 

These are just two examples of the level of support you would expect. If your letting agent isn’t giving you confidence in their knowledge, are you sure you’re getting the right service?

 

Ongoing development for our team

Helping landlords remain compliant with changing regulations is now a key part of a letting agent’s role. So, helping our own team stay up to date is more than common sense; it’s an essential part of our business.

 

And we don’t just take this viewpoint when it comes to our lettings team. As we’ve mentioned before, we’ve already been supporting all our staff to gain industry-recognised qualifications and prepare for RoPa, which is expected to be effective from 2023.

 

We’re very proud to have a team that is actively pursuing those qualifications and will be able to announce more successes soon.

If you’d like to discuss our letting agent service and the support we provide you as a landlord, please contact our residential lettings team on 01926 857244 today.