British Property Awards 2023 – 2024

Introducing winner for Kenilworth 

Boothroyd & Company have just won the British Property Lettings Award for Kenilworth, for the fifth successive year. Their team performed outstandingly throughout the extensive judging period, which focused on customer service levels. Boothroyd & Company have now been shortlisted for a number of national awards which will be announced shortly.

The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition.

Agents who go that extra mile and provide outstanding levels of customer service are rewarded with our accolade, which acts as a beacon to highlight these attributes to their local marketplace.

 

The most inclusive estate agency awards provider

THE BRITISH PROPERTY AWARDS are one of the most inclusive estate agency awards providers as they do not charge to enter. This has enabled their award to be structured in a manner that ensures maximum participation, on average judging over 90% of agents that meet their minimum criteria on a local level. The team personally mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria is periods to ensure that agents have been rigorously and fairly judged. Robert McLean from The British Property Awards said “Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our awards have also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition”.

Looking to sell your home? Then working in partnership with your estate agent is key.

With the rate of interest reaching the heady heights of 15% in the early 1990’s, there are many who feel that current homeowners with rates hitting 6% for a 5 year fixed mortgage have nothing to complain about. However, homeowners with mortgages are facing issues as a result of the sheer level of debt they are servicing as well as the current cost of living crisis 

It’s predicted there will be a further rate rise in the Bank of England’s base rate, with the prospect of fixed rates reaching 7% by the end of the year. Every month, 200,000 people are seeing their fixed rate borrowing ending, so there are things prospective sellers need to do to be ahead of the rapidly changing market.  

Selling a property can be a challenging task, especially in a market where stock levels are on the rise. It’s crucial to understand your competition and make necessary adjustments to ensure your property stands out. In this blog, we will explore key strategies that can increase your chances of a successful sale. 

Understanding your competition 

With so many people currently selling their house, it is essential to keep a close eye on the market and identify any competitors. The landscape is ever-changing, so keeping yourself informed about similar properties entering the market will be really helpful. By understanding your competition, you can make quick adjustments to your selling approach and maintain a competitive edge. 

Offering value for money 

While you don’t have to price your property at rock-bottom rates, if you want your property to sell quickly it’s vital to offer value for money compared to other properties in the same price range. In the current market, buyers are willing to pay a fair price, but they won’t pay more than what they perceive as reasonable. Consider the unique features and qualities of your property (for example, do you have parking or a spacious garden?) that set it apart from others, and make sure to highlight those when marketing to potential buyers. 

Challenge your estate agents 

Gone are the days when simply waiting for the phone to ring was a successful business model for estate agents. In a competitive market where everything is increasingly becoming digitalised, it’s important to ask your estate agents about what they’re doing to promote your property. Ask them about their marketing strategies, online presence, and their plans to reach potential buyers. 

Presentation matters 

This one is pretty obvious, but presentation is vital when it comes to selling your home. Consider investing in redecoration or recarpeting if it can help create a more appealing environment.  

Don’t forget to enhance your property’s curb appeal either. The exterior of your home is the first thing potential buyers will see, so it’s crucial to make a good impression from the moment they arrive. If you have a garden, make sure it is well maintained, clean your front door and windows, and consider adding a fresh coat of paint to your house if appropriate. 

While these upgrades may not provide an immediate return on investment, they can significantly improve the chances of a quicker sale. A well-presented property tends to attract more interest and can ultimately secure a better sale price in the long run. 

Set the right asking price 

One common mistake sellers make is inflating the asking price above the target sale price. In a tightening market, it’s important to be realistic and transparent with potential buyers. Going back to our first point, researching your competition will help with this too as it will give you a good understanding of what similar properties in your area are selling for. Clearly signpost what buyers need to do in order to purchase your home and make sure you have a clear asking price. 

Planning to sell your home? Boothroyd’s know the Kenilworth area and s in a great position to help you. Contact us today to find out how we can help! 

Essential Tips for Landlords: Maximising Returns and Tenant Satisfaction

Property is an excellent investment that can generate passive income for years and often increases in value with every year. However, being a landlord and successfully managing your property and tenants can be a bit of a minefield, especially when you’re just starting out.  

To help you, Boothroyd & Co have put together our top tips for maximising returns on your property and ensuring your tenants stay satisfied. After all, good tenants who pay on time and who you can trust with your property are like gold dust. 

Screen your tenants  

In the current market, landlords may find they have the option to choose from a large pool of tenants. Whilst having a lot of options, it is important that you understand how to screen your tenants properly in order to find the best fit for you as mistakes made at this stage can cause problems for you further down the line. 

A good agent can help to guide you towards the most suitable tenants for you but if you’d like to do it yourself, it’s vital that you get evidence of an applicant’s income, credit status and any rental history that they can provide. Ensure that you get copies of appropriate documents and don’t just take their word for it. References are important here.  

Research rental rates and agree the terms of tenancy  

Research is incredibly important – put your rent too high and you won’t find anyone to rent your property but too low and you’ll struggle to make a profit. Again, good agents will be able to examine your property and give you an accurate idea of how much to charge but if you want to go it alone then websites like Rightmove and Zoopla are a good place to start. 

Add in property information that accurately represents your property and look at how much similar properties in the area are being advertised for. This will help you decide on your own price. You can also get some marketing ideas from these websites too. 

For example, if your property is spacious and near to a school advertising it toward families may help you find your ideal tenants. Similarly, if your property is near a university, you may wish to look for student tenants which could be idea if you’d rather offer fixed term contracts (more on that below). If your property is going to have more than four tenants, make sure you get in touch with your local council to check whether you need to register for multi-occupancy.  

Before a tenant moves in, it’s important that you agree with the tenant the terms of tenancy. Always get this done in the form of a written tenancy agreement and set out the terms and conditions in detail.  

Tenancies can be for a fixed term, for example, 6 months or can be in the form of a ‘rolling tenancy’. Rolling tenancies essentially renews on a month-by-month basis. Remember, that even if you opt for a rolling tenancy, you will still need to serve the tenant notice if you want to take back possession of your property. Again, it is important to get this written into the tenancy agreement. 

Both fixed term and rolling tenancies have their benefits, so it’s important to consider whether you want to let your property out long term or whether you’d just like it occupied for certain periods of the year. 

Make your inventory 

An inventory list is a detailed list of all the furnishings, fixtures, fittings, and sometimes even the condition of the property, that are provided by you as the landlord as part of the rental agreement. It typically includes items such as furniture, appliances, kitchen utensils, linens, and other household items. The purpose of an inventory list is to document the condition of these items before the tenant moves in and after the tenant moves out, to determine if there are any damages or losses that the tenant may be liable for. 

Don’t forget about property maintenance and repairs 

Before your tenants move in, make sure you discuss who is responsible for property maintenance and repairs. Generally, landlords will be responsible for big repairs such as plumbing or building works, however, smaller maintenance jobs like mowing the lawn usually fall to the tenants. Try to make sure that all repairs are done swiftly as this helps foster a relationship of trust with your tenants. 

Get all of this agreed in writing and take a suitable security deposit to cover costs if your tenants fail to stay on top of maintenance, report repairs, or actually damage the property themselves. Under the 2004 Housing Act, security deposits must be paid into a deposit protection scheme within 14 calendar days of being received by the landlord so make sure you get this sorted. 

Don’t forget to take out insurance. Many landlords aren’t aware of this but the law states that landlord property insurance is needed to cover rented properties as general home insurance is not usually adequate to cover third party. Having specialist landlord insurance also enables you to limit your exposure risk and, in some cases, can cover you if your tenants don’t pay when they should. 

Get clued up on your legal obligations 

This one is really important as residential tenancies come with a lot of complex controls and regulations ever since legislation was introduced in 1915. It’s essential that you’re clear on your responsibilities and what penalties you could receive if you fail to comply. These penalties can range from civil action to criminal prosecution.  

The main areas of legislation concern: 

Energy Performance Certificates (EPCs) 

Gas Safety 

Electrical Safety 

Smoke and Carbon Monoxide Detection 

The Housing Health and Safety Rating System (HHSRS) 

These can be complex so if you’re just starting out as a landlord or if you’re struggling to understand all your responsibilities, it can be really beneficial to get an agency in to manage your property. They can ensure you’re fully complaint and help you to avoid any nasty surprises further down the line. 

Want to let out a property? Contact us today to find out how we can help make the whole process easy for you. 

Boothroyd & Co Win Property Awards 2023

It’s time to pop the champagne and celebrate because Boothroyd & Co has done it again! We are thrilled to announce that our Lettings team has won the prestigious 2023 Property Awards, and we couldn’t be more proud of our talented and hardworking team. 

 

We’ve got an excellent team 

Our success is not just down to luck or chance, but rather the result of our unwavering commitment to excellence and customer satisfaction. At Boothroyd & Co, we firmly believe that the quality of our people is what sets us apart from the competition. We have a diverse team of professionals with blended experiences, ages, and backgrounds, who all work together seamlessly to ensure that nobody is waiting or held up. 

 

We take pride in our roles 

One of the key factors behind our success is our culture of autonomy, where everyone owns their roles and is fully empowered to make decisions and take action. Our Lettings Manager, Caroline, is constantly liaising with the team to ensure that everybody knows what they’re doing and that everything runs like a well-oiled machine. 

 

We actively use our CRM 

Our customer relationship management (CRM) system is also a critical part of our success. It runs smoothly, and all notes and updates are dealt with immediately, ensuring that our vendors never have to rely on just one person. This level of efficiency and responsiveness is what sets us apart and is one of the reasons why we have won the 2023 Property Awards. 

 

Our customers take priority 

But above all, the award is all about the customer journey. We’re proud to say that our team is committed to providing an outstanding customer experience from start to finish. From the moment a client walks through our doors to the moment they sign the lease, we are there every step of the way, ensuring that everything goes smoothly and that our clients are happy and satisfied with our service. 

 

How Boothroyd and Co measure up 

In a town with quite a few estate agents, Boothroyd and Co have won every award since its inception. We’re very proud of that; it’s an acknowledgement of the standards and service we maintain. And we don’t go out looking for awards, so when they are given to us it’s all the sweeter.  

We’d like to extend our heartfelt thanks to all our clients for their trust and confidence in us. It’s an honour to be recognised for our hard work and dedication, and we promise to continue delivering excellence and exceeding expectations in the years to come.  

Boothroyd & Co have been offering exceptional service to our buyers and sellers in Kenilworth for decades, and we are committed to maintaining those standards. These awards demonstrate that we do that better than any other agent in this town!  

So, let’s raise a glass to our Lettings team, and to Boothroyd & Co’s continued success! Cheers! 

 

If you’re planning on letting or buying a property in the Kenilworth area, then please do contact us. Our award-winning agents will be happy to help you. 

10 Questions You Should Be Asking Your Estate Agent In The Current Economy

 

As the economy fluctuates, it’s important to be informed and make wise decisions when it comes to buying or selling property. Estate agents play a crucial role in this process and choosing the right one can make all the difference. While cost and location are important factors to consider, they shouldn’t be the only basis for choosing an estate agent. When selecting an estate agent, it’s crucial to question their strategies and ask for their opinions and thoughts on the current market. 

 

Here at Boothroyds, we take pride in our reputation and we welcome questions as we want you to be satisfied that you’re making the right decisions.  

 

What should I be asking? 

When picking an estate agent, it’s best to choose based on their experience, transparency, and attitude towards the housing market. To help you make an informed decision, we have compiled a list of 10 questions that you should be asking your estate agent in the current economy. 

 

What’s your experience in the real estate market, especially during economic downturns? 

Can you share your current market analysis and trends with me? 

How do you plan to market my property effectively in this current economy? 

Can you provide references from past clients you have successfully helped sell their properties? 

How do you handle negotiations with potential buyers and ensure the best deal for me? 

What’s your commission fee and is there any flexibility in negotiating it? 

Can you provide a detailed and realistic timeline for the selling process? 

How do you communicate with your clients throughout the process and keep them updated? 

Can you provide information about the current demand for properties similar to mine in the area? 

How do you stay up-to-date with changing market conditions and adjust your strategies accordingly? 

 

Asking these questions will give you a better understanding of the estate agent’s level of experience, market knowledge, and approach to the current economy. It will also help you determine if they’re the right fit for you and your property needs. 

 

In conclusion, selecting the right estate agent is a critical decision that shouldn’t be taken lightly. Take the time to ask these questions and make an informed decision based on the answers you receive. Choose an estate agent who is experienced, transparent, and has a positive attitude towards the housing market. This will ensure that you receive the best possible outcome for your property sale or purchase.  

 

We’re proud of our experience and achievements and are happy to answer any of your questions. Contact us today to learn more.  

Estate Agents – 5 Reasons Why Transparency Is Key

Let’s be honest, estate agents are often seen as not always being entirely upfront about the process and the fees involved in buying, selling, or renting a property. In today’s digital age, the expectations of clients have changed dramatically. People expect instant access to information, and they demand transparency from the businesses they work with. The same holds true for estate agencies, who must be able to provide their clients with all the information they need to make informed decisions about buying or selling a property. 

 

So we think that finding an estate agent that’s unafraid to be realistic is more important now than ever before. With many other agents promising results that aren’t possible, it’s easy for buyers and sellers to get caught up in false expectations. At Boothroyds, we believe in transparency and honesty with our team, buyers, sellers, tenants, and suppliers alike.  

 

Don’t hide from the truth 

Transparency is key, and there’s no point in burying your head in the sand. It’s key we’re open and honest. There’s no point in pretending things are rosy when they’re not. At Boothroyd, we understand that the current situation in the housing market can be difficult, but we’re here to help our clients navigate it with honesty and openness. 

 

Improve the client experience 

At Boothroyd & Co we try to be transparent about the steps involved in buying or selling a property, even during tricky times, so our clients are more likely to feel like they are in control of the process. This can help to reduce stress and increase the overall satisfaction with the experience. Focusing on client experience and transparency is important to us, as our reputation in Kenilworth and beyond is something we pride ourselves on. When our clients feel like they are working with an agent who is open and honest, they’re more likely to recommend our services to others. This can help to build a strong reputation in the industry and increase the number of referrals and repeat business, which we love. 

 

Building connections  

One of the most important things for us at Boothroyd is building strong relationships and rapport with our clients. Being honest and trustworthy is essential to great working relationships. And when it comes to valuing properties, we take a realistic approach. While agents are continuing to value, Boothroyd is trying to be as realistic as possible with the current speed of changes. The advice we give is honest and helpful. Now isn’t the time run and hide, it’s time to take everything into consideration and have a competitive eye. It’s about being real with the circumstances that we’re being given. It’s critical we get the prices right for our customers. 

 

Your success is our success 

At Boothroyd, we see ourselves as stakeholders in the sale of your home. We don’t achieve what we need to achieve until you sell your home. It’s a two-way street, and we need to look at what the market is telling us and take that information on board. Due to our experience, we’ve been through these struggles with housing before and we’ll most likely go through this again. The importance is to remain calm, and honest. 

 

Although the housing market isn’t great right now, it’s not all bad. There are still so many opportunities out there. By working with an estate agent who is transparent and realistic, you can navigate the market and find the right opportunity for you. 

At Boothroyd, we’re here to help you do just that. Contact us today. 

The Cost Of Living Crisis: Does It Make Sense To Downsize?

The cost of living is a major concern for many people, and downsizing can be a way to reduce expenses and save money. However, downsizing is not the right choice for everyone, and it’s important to carefully consider the potential benefits and drawbacks before making a decision. 

Some potential benefits of downsizing include: 

Lower housing costs 

Depending on the location and size of your current home, downsizing to a smaller dwelling can significantly reduce your monthly housing expenses. 

Lower utility costs 

Smaller homes generally have lower utility costs, as they use less energy to heat and cool. This will reduce your utility bills, which is increasingly important. 

Lower maintenance costs 

Smaller homes also tend to have lower maintenance costs, as there is less space to take care of. 

Increased financial security 

By reducing your monthly expenses, downsizing can help you build up your savings and improve your financial security. 

Easier to manage  

It’s also a lot easier to keep on top of household tasks in a smaller property, which can be a huge bonus if you’ve been struggling to manage your current home. 

However, there are also potential drawbacks to downsizing: 

Loss of space 

Downsizing means giving up some of the space you currently have, which can be difficult for some people who have sentimental attachments to older possessions. A smaller home may not be practical if you have a large family or enjoy hosting guests. 

Loss of amenities 

Depending on where you live, downsizing may mean giving up access to certain amenities, such as a pool or a large garden. If you’re considering moving to an entirely new area, can it offer everything you need to continue living your life? Make sure you research the local area, and if you have any hobbies that are important to you, be sure you can continue them in this area. 

Moving costs  

Moving to a new home can be expensive, and downsizing may involve additional costs such as selling your current home and paying for storage. This includes costs such as stamp duty, solicitor fees, and potentially long waits, depending on the chain. 

Motivations for moving 

Do you feel pressured by your family to make a move? While their intentions are good, make sure the move is right for you. If you still feel happy and confident living in your current home, it might be a good idea to explain to them that you aren’t ready to consider downsizing just yet. Overall, whether downsizing makes sense for you will depend on your individual circumstances and priorities. If you are struggling to afford your current living situation and are willing to make some sacrifices in exchange for lower costs, downsizing may be a good option. However, if you’re happy with your current home and are not in financial distress, downsizing may not be necessary. 

 

Ready to downsize? Contact us today to learn more. 

What Does The Autumn Statement Mean For Kenilworth Homeowners And Buyers?

Jeremy Hunt announced lots of changes in the Autumn Statement and, overall, it was a far less optimistic occasion than the earlier Mini-Budget presented by Kwasi Kwarteng. Housing and property didn’t receive much attention during the Statement with few new initiatives or schemes put forward. However, there were still a few things that are worth being aware of so here’s a simple breakdown of what you need to know.  

 

What do I need to know about the Autumn Statement 2022? 

Stamp Duty Land Tax (SDLT) 

This is what we all usually just call Stamp Duty. While most initiatives and tax cuts announced during the earlier Mini-Budget have subsequently been reversed, the changes to SDLT have been left untouched. This means that the threshold as which you must pay SDLT is: 

– For all buyers on purchases up to £250,000 (up from £125,000). 

– For first-time buyers up to £425,000. They will also be able to claim relief up to £625,000. 

So, on a property priced at £250,000, you will pay £3,750 less than you would have done previously.  

Social housing rent increases are capped 

People living in shared ownership properties will see any possible rent increase capped at 7% from April (instead of 11% due to the current rate of inflation). This is because social housing rent increases are linked to the Consumer Price Index (CPI) plus 1% and, until now, inflation remained at a low level. However, with the CPI hitting 10.1%, this would have resulted in rent increases exceeding 11%.  

Capital Gains Tax (CGT) allowance thresholds reduced  

The tax-free allowance is currently £12,300 but will reduce to £6,000 in 2023/24 and then again to £3,000 in 2024/25. So, if you are due to pay, for example, £54 in CGT at the end of this financial year, the equivalent tax will be £1,620 in 2025. 

The triple lock on pensions 

The Government committed to honouring the triple lock on pensions, which will also see state pensions rising by 10.1% (i.e., in line with inflation). There will also be £300 support payments to pensioner households next year.   

 

Reasons to remain optimistic about the local Kenilworth housing market 

It’s understandable if you’re feeling down about the current cost of living and the tax rises announced in the Autumn Statement. We’re all feeling it. However, there are still reasons to be optimistic about property prices (if you’re a property owner) or property available (if you’re looking to buy). Here are a few things to bear in mind:  

Kenilworth is home to a lot of development so, in the medium to longer term, there will be even greater opportunities in the area. The Kenilworth Gateway is a perfect example of this. 

The average property selling price in Kenilworth (and Warwickshire) has remained buoyant (see below) with only small blips for the 2009 recession and COVID-19.  

 

Image credit: Home.co.uk 

Letting a property (and gaining a second income) rather than selling remains a viable option with strong demand within the local area.  

Want to talk about your options for buying, selling, or letting? Get in touch! 

 

House Prices in Coventry Increase by an Average of £51 Each Day

With house prices increasing by £51 a day, and more people on the move than ever, what can you do to take advantage of the fast-moving market and get your property sold?

You’re probably aware that house prices have been increasing all year. In fact, they’ve hit record highs so far. For first-time buyer, getting on to the property ladder can be a challenge. However, it seems that plenty of newcomers to the market are prepared to go for it, with the number of first-time buyers increasing this year according to Zoopla.

Getting your first mortgage requires an average income of £54,000 here in the Midlands, with Solihull and Warwick being two of the most expensive areas to buy in. In Coventry that income comes down to £51,000 for a property of around £220,000.

However, with cost-of-living concerns, increasing interest rates and the usual seasonal downturn, the second half of the year may be slower. So, if you want to sell your property, now is the time to get it on the market.

 

How to get ahead of the market

If you want to get your house sold, there are plenty of ways to get ready for the market. The very first one is to work with a reputable company. Now we know we might be a little biased, but we think we offer the best local service you can get from your estate agent. But how do you know?

 

Choose a reputable estate agent

The first thing you need to do is get the agencies you’re considering to visit your home and give you a valuation. While they’re doing that, you can evaluate them. Make sure you ask questions about the service they offer and don’t be afraid to probe for details. They’re selling your biggest asset, so you need to be confident they will handle it with care.

 

Prepare your home for moving

Another thing you can do is prepare your home for a sale. Even before you get those agents around, you want to have your home looking its best, so that they give you the very best valuation for it. It will be ready for those all-important photographs on the listing too.

De-clutter and clean your home ready for the photographer. Make sure there are no piles in corners, hide all the toys, and put any pet beds out of sight. Remove family photos and reduce the ornaments so that shelves look spacious. Open the curtains wide and let the light come in. Your home will feel more inviting, and the rooms will feel larger. Remember that you want it to look more like a show home, and less like your home. The viewers need to be able to imagine themselves living there comfortably.

 

Be ready for the sale

Your house might get offers quickly, but the actual route to completion can be slower. The worst thing that can happen is that the buyer pulls out last minute. But, if you’re selling to a first-time buyer, at least you’re likely to avoid being stuck in a chain. To make sure that your sale goes through smoothly, be prepared for your move.

Make sure you have removal firms booked in advance, and a place to go to ready for completion day. If your own new home isn’t ready, there are other options. You might consider placing your furniture and belongings in storage, while you move in with family for a short time. Although not ideal, it will help to ensure your own sale goes through and give you some breathing space before your next move. And you might even benefit from the delay, if house prices do start to come down.

 

Don’t miss out on a rising market

As house prices are currently increasing, now is the time to get your house on the market if you want to sell.

If you’d like to discuss your house sale, please contact us on 01926 857244 today.

Our Approach to Training

We’re very pleased to announce that two members of our team here at Boothroyd & Co have recently completed their level 3 Technical Award in Residential Lettings and Property Management.

 

Congratulations to Cathy Morgan and Caroline Jones who have put the time and effort into gaining their new qualifications. This means they now have even more experience and knowledge to offer our tenants and landlords, and can provide even better levels of service.

As John Ansell says, “Boothroyd & Co couldn’t be prouder of Caroline & Cathy’s achievements. This is great news for our customers and we’re happy to be able to support our team with their personal growth”.

 

 

Supporting development at Boothroyd & Co

We believe that all of our employees should be supported in personal development. We actively encourage every member of our team to pursue the qualifications that they choose. And, with the rate of change of legislation for landlords, it’s essential that our estate agents and property managers keep ahead of changes and up to date with new regulations. It’s how we at Boothroyd & Co are confident that we give our customers the best service at all times.

 

As a landlord, it’s vital that you understand your responsibilities to your tenants. When you select an estate agent or property manager to help you advertise your property to let, you need to be confident that you’re getting the best level of support.

 

Most estate agents offer a variety of levels of service. As a landlord you can choose the ones you need, starting from a tenant finding service and increasing all the way to a fully managed option. But even on the most basic level of service, a good estate agent should be happy to advise you on your responsibilities.

 

For example, your letting agent will photograph and advertise your property for you, just as they would a house sale. This is the ideal time for them to alert you if they see anything that would be a regulatory issue – such as any missing fire alarms. A good estate agent will not only be able to tell you about the current regulations, they should also be aware of changes like the amended Fire Safety Act 2021, and how it will impact you as a landlord.

 

When you establish a good relationship with your agent, you’ll trust in their ability to find you a reliable tenant. A reputable letting agent will not only make sure full credit checks and references are reviewed when they assess tenants for you, they should also have spoken to the tenants personally.

 

These are just two examples of the level of support you would expect. If your letting agent isn’t giving you confidence in their knowledge, are you sure you’re getting the right service?

 

Ongoing development for our team

Helping landlords remain compliant with changing regulations is now a key part of a letting agent’s role. So, helping our own team stay up to date is more than common sense; it’s an essential part of our business.

 

And we don’t just take this viewpoint when it comes to our lettings team. As we’ve mentioned before, we’ve already been supporting all our staff to gain industry-recognised qualifications and prepare for RoPa, which is expected to be effective from 2023.

 

We’re very proud to have a team that is actively pursuing those qualifications and will be able to announce more successes soon.

If you’d like to discuss our letting agent service and the support we provide you as a landlord, please contact our residential lettings team on 01926 857244 today.

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