Tenant instructions over Christmas and New Year

With the Christmas break now upon us we wanted to outline to you our instructions for emergencies over this period.

We will continue to work from the office until 4pm on Tuesday 23rd December, after which our opening times are as follows:

Christmas Eve                            Closed

Christmas Day                           Closed

Boxing Day                                 Closed

27th December                            Closed

28th December                            Closed

29 – 31st December                   Open 10am – 2pm

New Years Day                            Closed

2nd January 2026                       Business as usual

Outside of these hours any essential repairs should be reported to us via email at lettings@boothroyd.co.uk.

Should you have a genuine gas or electricity issue then our emergency number for such instances are listed below.

For Gas Leaks please call The Gas Emergency Number 0800 111 999

For Power Cuts or electrical emergencies please call 0800 316 3105 or visit https://www.ukpowernetworks.co.uk/power-cut

Should you have a gas maintenance emergency on days the office isn’t manned please contact Rheams Heating & Plumbing on 07973 900140.  Also, for electrical maintenance emergencies during this time contact Hertz Electrical on 07734 385543.

So, we would advise all tenants familiarize themselves with the location of the mains water stopcock, location of the fuseboard with trip switches and the location of your gas meter.

Should you require any clarity on these details please do not hesitate to contact the office.

Kind Regards

The Lettings Team